Support
Consulting

Ok, you came this far so I'm guessing you want the real nerd talk and what we can actually do for your company.  Here you go!

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Here’s a comprehensive overview of the support systems and services offered by JEM Information Technologies:

1. IT Strategy & Planning:

   • IT consultants assist in developing strategic plans aligned with your business goals. They analyze your existing IT infrastructure, recommend improvements, and create roadmaps for technology adoption.

2. IT Budgeting:

   • Consultants help you allocate resources effectively by creating IT budgets. They consider factors like hardware, software, maintenance, and upgrades.

3. IT Assessments:

   • Regular assessments evaluate your IT environment’s health, security, and performance. Consultants identify areas for enhancement and propose solutions.

4. Security Risk Assessments:

   • Consultants assess vulnerabilities, recommend security measures, and help you implement robust security protocols to safeguard your data and systems.

5. Governance, Risk & Compliance (GRC):

   • Consultants ensure your IT practices comply with industry regulations and standards. They help manage risks and maintain compliance.

6. Cloud & Data Migration Services:

   • Consultants guide you through cloud adoption, data migration, and integration. They help choose the right cloud solutions and migrate data seamlessly.

7. Business Continuity & Disaster Recovery (BC/DR):

   • JEM Information Technologies design BC/DR plans to minimize downtime during emergencies. They ensure data backups, redundancy, and rapid recovery.

8. Virtual CIO (vCIO):

   • A vCIO acts as your technology advisor, providing strategic guidance, vendor management, and IT leadership without the cost of a full-time executive.

9. Mobile & Web Custom Application Development:

   • Consultants create tailored applications to streamline processes, enhance user experiences, and improve efficiency.

10. IT Support Services:

    • IT consulting firms offer scalable support. When your in-house team faces challenges, these specialists step in to provide expertise and resolve issues.

11. Managed Service Provider (MSP) Onboarding Process:

    • JEM IT follows a structured onboarding process:

      • Managed Service Definition: Define services outlined in the agreement.

      • IT Data Collection: Gather information about your IT environment.

      • Internal Information Review: Ensure your IT setup meets current and future needs.

12. Advanced IT Consulting Services:

    • These services focus on strategic technology direction, security, productivity, and profitability. Top consulting firms guide you to stay ahead of the technology curve.

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